Privacy Policy
At Mikasa Mart, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information when you visit our website, make a purchase, or sign up for our newsletter. The types of information we collect include:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
- Usage Data: Information on how you use our website, such as IP addresses, browser type, and browsing patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To complete and manage your purchases, including shipping and billing.
- To Improve Our Services: To personalize your shopping experience and improve our website based on your preferences.
- To Communicate with You: To send order updates, promotions, and other relevant information, such as newsletters (if you’ve subscribed).
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except for the following reasons:
- Service Providers: We may share your information with trusted third-party vendors who assist with order processing, payment, shipping, or marketing (e.g., shipping companies, payment processors).
- Legal Compliance: We may disclose information to comply with legal obligations or to protect our rights or the safety of others.
4. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us improve our website’s functionality and remember your preferences.
You can control cookie settings through your browser, but please note that disabling cookies may impact your browsing experience.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request that we delete your personal data, subject to certain legal restrictions.
- Opt-out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date at the bottom will reflect the most recent update.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: +91 8383089564
Address: Sector 137, Noida, Pin: 201305
Last Updated: 24/03/2024
Frequently asked questions
Here are some common questions about our company.
You can reach our customer support team by calling +91 8383089564, or using WhatsApp (Same Number). Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing effective solutions to ensure your satisfaction.
At Mikasa Mart, we strive to ensure that every product reaches you in perfect condition. While we do not accept returns, we offer a 7-day replacement policy for any products that arrive damaged. To process your replacement request, kindly provide a video of the packet being opened, which will serve as proof of any damage.
We appreciate your understanding and are committed to providing you with the best shopping experience!